
In this section, the speaker introduces the hospital indemnity plans being rolled out in Arizona, with additional states coming online later, including Texas, Georgia, Florida, Pennsylvania, Colorado, Alabama, and Wisconsin. The plans are positioned as competitive, often within a dollar of major competitors, and offer slightly better benefits. The coverage is available for individuals aged 18 to 89, including clients under 65, and can be useful for situations where one spouse is eligible for Medicare while the other is not. A guaranteed issue option is available for ages 64 to 70 with the core plan, while simplified underwriting is offered for everyone else, with potential declines handled through the agent resource team.
The core benefits focus on hospital confinement, with coverage available from the first day of hospitalization. Clients can choose a one-day hospital confinement benefit or a daily benefit ranging from three to 31 days. Observation room coverage can be set at either 25 percent or 100 percent of the hospital confinement benefit, with the higher option recommended to avoid gaps in coverage. Mental health and substance abuse hospitalizations are also covered, up to five days per year at 100 percent of the hospital confinement benefit. The plans provide worldwide coverage, guaranteeing payment for hospitalizations outside the United States, although claim processing may take longer due to translation needs. These plans are guaranteed renewable for life, with premiums generally stable and rare increases only every few years.
There are three plan tiers: Core, Preferred, and Premier. The Core plan includes the basic benefits and is available for guaranteed issue applicants. The Preferred plan adds coverage for ambulance services, emergency room visits, and skilled nursing, while the Premier plan includes outpatient rehab, outpatient surgical procedures, and limited x-ray coverage. Optional riders can enhance the coverage further, including additional ambulance services, outpatient diagnostics and x-rays, hospital admission benefits of up to $4,000 per year, and intensive care coverage for up to 10 days per year. It is important to note that the hospital admission rider does not apply to mental health or substance abuse confinements.
Eligibility and underwriting require attention to knockout questions, which include recent hospitalizations, pending major surgeries, and significant medical conditions such as diabetes complications, COPD, cancer, or ALS. For multiple applicants, the oldest adult must be primary, and children are not eligible. Underwriters are available to clarify uncertain cases, making the process straightforward.
Pricing examples show the affordability of these plans. A 65-year-old female Medicare Advantage client selecting the Core plan with $300 per day for five days would pay $22.60 per month, and she may qualify for a premium “give back,” making it even more cost-effective. A 42-year-old under-65 client selecting the Premier plan with a one-day $1,000 hospital admission benefit would pay $35.36 per month, which could offset high deductibles on ACA plans.
The broker portal is user-friendly, allowing agents to quote and enroll multiple products for multiple clients on a single application. Agents can view their book of business, export it to Excel, check commissions and incentives, access training resources, and monitor application status. Quoting begins with basic information such as zip code, date of birth, and gender, after which all available plans in the state are displayed for selection. The application includes knockout questions to identify clients who are temporarily ineligible due to recent health events or major medical conditions.
In addition to commissions, agents can earn bonuses, such as a lead mailer after selling four MedSup plans in a month, retroactive payments of $100 per MedSup application, and $25 bonuses for supplemental products like dental, vision, and hearing after selling five in a month. Agents who achieve $180,000 in premium between June 1, 2024, and February 28, 2025, qualify for an incentive trip to Napa Valley, California. Overall, these hospital indemnity plans offer flexible, affordable, and comprehensive coverage options with supportive tools and financial incentives for agents.
This portion of the discussion focuses on the real-life financial consequences retirees can face when Social Security decisions are made without proper guidance. The speaker describes scenarios where individuals suddenly owe $50,000 to $250,000 due to claiming errors or misunderstandings, resulting in Social Security benefits being withheld or retirement savings being seized to repay the debt. These situations often occur not because of wrongdoing, but simply due to a lack of education. This highlights the importance of advisors acting as informed advocates for their clients, helping them avoid costly mistakes through proper planning and understanding.
The conversation then shifts to how this Social Security advisory program benefits agents and advisors. By offering a service that few professionals provide, advisors gain a competitive edge and can overcome common barriers such as difficulty getting in front of new prospects. Increased exposure leads to more appointments, which in turn leads to more sales. While there are hundreds of thousands of Medicare agents nationwide, there are relatively few trained Social Security advisors, even as more than 11,000 people retire each day. This creates a significant opportunity for advisors who can confidently answer complex Social Security questions and provide meaningful guidance during a critical life transition.
The program can be used in two primary ways. Advisors may choose to charge a fee for their services, with many charging between $400 and $500 per client, though the fee structure is entirely flexible. In return, clients receive a personalized report generated through proprietary technology, along with one-on-one consultations and assistance throughout the application and decision-making process. Even for advisors who choose not to charge a fee, the program creates organic cross-selling opportunities by naturally opening conversations around Medicare planning, life insurance, annuities, and other financial products designed to address longevity risk and income gaps. This ultimately leads to increased revenue and stronger client relationships.
The program itself is positioned as a fully turnkey solution that includes education, technology, marketing, lead generation opportunities, and ongoing support. Advisors are given everything needed to successfully integrate Social Security planning into their existing practice, whether through grassroots marketing, educational events, webinars, or outreach to current clients. Certification begins with a five-module educational course that typically takes 15 to 20 hours to complete. While it is not overly time-consuming, the material requires genuine learning and cannot be rushed. Certification is a one-time process with no annual recertification, and once completed, the knowledge becomes a permanent and valuable part of an advisor’s skill set.
Training goes beyond Social Security rules and includes marketing strategies, cross-selling integration, and hands-on instruction with proprietary software. After completing the modules, advisors must pass a final exam consisting of multiple-choice questions and case studies using the software, with a passing score of 75 percent. Most participants pass on the first attempt, but additional attempts are allowed if needed. Once certified, advisors gain immediate access to live and on-demand training that focuses on how to market the service, build business-to-business relationships, and integrate Social Security planning into their practice. Dedicated back-office support is also available to assist with client cases, marketing strategies, and general questions, ensuring advisors are fully supported throughout implementation.
The program qualifies for continuing education credits across most professions and is approved in 46 states and Washington, DC. In many states, participants earn approximately nine CE credits, though the exact number varies. The program is also approved by several professional organizations and is listed in the FINRA directory, adding further credibility. Advisors receive extensive marketing collateral, including consumer-facing materials, B2B outreach content, employer and union presentation tools, postcards, social media content, and personalized landing pages. Each advisor’s landing page can include a photo, professional bio, reviews, event listings, scheduling links, and contact forms. Advisors are also included in a national directory that generates inbound consumer leads at no additional cost.
Educational events play a major role in the program’s marketing strategy, particularly because Social Security-focused events are not subject to CMS regulations. This allows advisors to host seminars without scope-of-appointment restrictions, meal limitations, or submission requirements, as long as the content remains focused on Social Security. The program provides ready-made slide decks, speaker notes, scripts, and training videos, along with data-driven guidance on where events have been most successful, such as libraries, senior communities, and local venues. Advisors are given insights into attendance rates and close ratios based on real performance data from other certified advisors.
The proprietary software serves as the foundation of the client experience and allows advisors to generate comprehensive, personalized reports in minutes. Data entry is minimal and typically takes five to ten minutes, covering basic personal details, marital status, dependents, longevity assumptions, and eligibility factors. Clients’ Social Security earnings records are uploaded directly from SSA.gov using an XML file, ensuring accuracy that often exceeds standard benefit estimates, which can be off by hundreds of dollars per month. The software accounts for spousal, survivor, dependent, and disability benefits, areas that Social Security’s own tools do not fully address.
Additional features include a filing options heat map that displays every claiming scenario from age 62 through 70, eliminating the need for time-consuming “what-if” comparisons. Advisors can review lifetime, annual, and monthly benefit outcomes, as well as eligibility details and earnings deductions. The software also includes a Primary Insurance Amount calculator to explain how benefits are calculated, breakeven analysis tools, tax calculators for federal and state taxation of benefits, and Medicare IRMAA calculators to estimate Part B premium surcharges. Built-in fact-finding tools allow advisors to assess suitability for additional financial products without incorporating that information into the Social Security report itself.
The personalized report generated by the software can be white-labeled with the advisor’s branding and downloaded as a PDF or Word document for customization. This report serves as a tangible takeaway for clients and a powerful relationship-building tool. Reviewing the report together allows advisors to answer key questions while naturally opening discussions around Medicare coverage, income gaps, survivor planning, and longevity risk. These conversations organically lead to solutions involving life insurance, annuities, final expense, and healthcare planning, ensuring recommendations are made in the client’s best interest rather than appearing sales-driven.
The program also includes advanced training on SATERA, or Self-Employed Tax and Retirement Analysis, which allows advisors to work with small business owners. By analyzing reasonable compensation strategies in structures such as S corporations, advisors can help clients reduce self-employment taxes while preserving or maximizing Social Security benefits. In many cases, this strategy can save business owners thousands of dollars annually, creating opportunities for higher advisory fees and reinvestment into long-term financial products.
Overall, the program includes the full educational curriculum, certification, proprietary software, SATERA tools, unlimited support, and comprehensive marketing resources. The presenters emphasize that the goal is to equip advisors with a valuable, differentiating skill set that protects clients while significantly growing their business. While standalone pricing was briefly mentioned, the focus remained on forming a partnership to make the program accessible at a reduced cost. Interest was strong among attendees, and the session concluded with an open invitation for advisors to express interest and continue the conversation about next steps.
