Information

• No longer Available for Sales - must enroll into a new plan for 2025 by February 28, 2025. If you have not received a letter, please contact Member Services.

Contact Information

• Broker Site
• Broker Support: 800-867-6873
• Consumer Site
• Customer Service: 855-846-6797

Information

• Not for Agent Sales in 2025

Contact Information

• Broker Site
• Broker Support: 1-866-714-9301
• This email address is being protected from spambots. You need JavaScript enabled to view it.
• Consumer Site
• Member Support: 1-866-235-5660

Contracting

Product Information

• 2025 Plan Information

Find a doctor:

• Provider Search

Forms & Guides

• Download forms here

Contact Information

• Broker Portal
• Broker Contact Sheet
• Broker Service: 1-800-267-3156
• Consumer Site
• Customer Service: 1-800-FLA-BLUE (352-2583)

Application Submission Options

• Online Enrollment
• Mail completed applicaiton to:
  Florida Blue Medicare
  P.O. Box 45296
  Jacksonville, FL 32232-5296

The Centers for Medicare & Medicaid Services (CMS) has introduced new rules to better integrate Medicaid and Medicare services for dually eligible individuals. These changes, part of the 2025 Medicare Final Rule, aim to improve care coordination, accessibility, and affordability for enrollees.

One significant change is the push for "exclusively aligned enrollment," where beneficiaries obtain both Medicare and Medicaid benefits from either the same plan/organization or two plans under the same parent organization.

This approach is designed to streamline services, reduce costs, and improve outcomes for enrollees. Understanding the impact of this new SEP in a specific market is crucial to leveraging the new rule for your success.

Starting January 1, 2025, there are two new Special Enrollment Periods (SEPs) for dually eligible individuals and those eligible for Extra Help (low-income subsidy)

Quick Links 

• Community Health Choices 
• Managed Care Organizations
• 2025 Special Election Period

Apply Online

• COMPASS

Contact Information

  AmeriHealth Caritas-PA

• Phone: 1-855-235-5115 
• TTY: 1-800-235-5112

Keystone First

• Phone: 1-855-332-0729 
• TTY: 1-855-235-4976

PA Health & Wellness

• Phone: 1-844-626-6813 
• TTY: 711

UPMC Community HealthChoices

• Phone: 1-844-833-0523 
• TTY: 711
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Request a CHC Change:

• Log into your My Member Account portal.
• Request the change: Community Health Choice will process the change within 24-72 hours, and the effective date will be the next month.
• Alternative methods: You can also request to change your provider via live chat, text messages, or by calling their toll-free number at 1-888-760-2600.