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Contracting
Information
Forms & Guides
- For supply orders, email the appropriate email address below. Include your name, NPN number, the address you’d like your supplies shipped to, and which kits you would like to order.
- Western New York Agents:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Eastern New York Agents:
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- Western New York Agents:
Contact Information
- Broker Portal
- Broker Support:
- 1-800-659-1986
This email address is being protected from spambots. You need JavaScript enabled to view it.
- Consumer Site
- Customer Service: 1-877-883-9577
Application Submission Options
- Fax: 716-857-6160
- Mail:
Excellus Health Plan, Inc.
Attn: Medicare Enrollment Processing
PO Box 31790
Rochester, NY 14603-1790
Information is subject to change. Please refer to carrier website for most up to date forms and guides.